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Frequently asked questions

If anything is still unclear, you can contact us at any time by e-mail or telephone.

Treatments starting at CHF 95/month with 0% financing

General questions

How long has HAARKLINIK been in business?
California (HQ)

Since 2019, we have been conducting hair loss analyses and treating our clients using our multi-step treatment approach.

What is trichology?
California (HQ)

Trichology is the cosmetic alternative to dermatology. Trichologists are specialists who are trained in the science of the scalp and hair. The HAARKLINIK works with the world's leading institutes in the field of trichology to ensure that we are always at the cutting edge of science. All HAARKLINIK trichologists have graduated from the World Trichology Society, the world's leading institute in the field of trichology.

What types of hair loss are there?
California (HQ)

The most common types of hair loss are Androgenetic alopecia, telogen effluvium (diffuse hair loss), alopecia areata, alopecia cicatricalis, traction alopecia

How much hair loss is normal?
California (HQ)

On average, you lose around 100 hairs every day without it being considered excessive hair loss. However, it makes no sense to count the number of hairs, as the amount can vary significantly from day to day. If you lose significantly more hair than usual over several weeks, you should consult a trichologist. The same applies if you notice that your appearance has changed or that your hair is no longer growing as long.

What influence does the scalp situation have on my hair?
California (HQ)

Ideally, the scalp should be free of dandruff, sebum and irritation in order to promote optimal hair growth. To achieve this, it is important to use a shampoo that suits your individual scalp situation.

Questions about analysis booking

How do I register for an initial analysis?
California (HQ)

You can easily register for an analysis online on our homepage. Alternatively, you can also make an appointment by phone or email.

Is the analysis appointment really free of charge?
California (HQ)

Yes, anyone can have their scalp and hair situation examined by us as part of a free analysis. An analysis takes between 30 and 60 minutes, depending on its complexity.

Questions about hair loss in men

How does hair loss typically occur in men?
California (HQ)

A gradual thinning of the hair at the hairline or crown is typical, which can lead to baldness over time. This is usually caused by a genetic predisposition and hypersensitivity to dihydrotestosterone (DHT).

What is the difference to hair loss in women?
California (HQ)

Hair loss in men is generally more common than in women. The most common form in men is androgenetic alopecia, also known as hereditary hair loss, which is due to sensitivity to dihydrotestosterone (DHT). This type of hair loss affects more than 80% of men by the age of 50.

The issue is also present in women, but the prevalence is lower. Around 40% of women experience some form of hair loss in the course of their lives. Genetic hair loss in women does not usually result in bald patches or the formation of deep receding hairlines, but rather a gradual thinning at the crown. In addition, hormonal changes such as those that occur during pregnancy or the menopause, as well as other factors such as stress, nutritional deficiencies and certain medical conditions, can also contribute to hair loss in women, which is not the case in men.

At what age do men typically experience hair loss?
California (HQ)

It can occur at different stages of life, but the onset varies from person to person. Typically, hereditary hair loss begins in adulthood for most men, often between their late teens and early 30s. However, it can also occur earlier or later. Other forms, such as diffuse hair loss, can occur at any time in life and are often linked to specific causes such as hormonal changes, stress or illness.

Is a hair transplant a good solution?
California (HQ)

A hair transplant only makes sense if the hair loss is stabilized, i.e. if no further significant progress is to be expected. This ensures that the transplanted hair will remain in place in the long term. It is also important for a successful hair transplant that the donor area at the back of the head contains enough healthy hair follicles to be transplanted and achieve a natural hair density.

Men considering a hair transplant should have realistic expectations and understand that surgery can improve appearance, but not restore it perfectly. A hair transplant is often visible and therefore often looks a little artificial.

Is there a connection between diet and hair loss?
California (HQ)

In contrast to women, a nutrient deficiency alone does not usually lead to hair loss in men. However, a malnutrition or chronic nutrient deficiency of essential nutrients such as zinc or iron can contribute to an existing hair problem. A balanced diet rich in protein-rich foods, fruit, vegetables and healthy fats can help prevent hair loss.

Questions about the treatment model

What is the success rate and when can a result be expected?
California (HQ)

Due to the hair cycle, an initial treatment phase lasts 4 months. Many of our customers who have received an individually tailored concept have seen a visible improvement in their hair appearance at the end of this treatment period.

What is meant by holistic treatment?
California (HQ)

A holistic treatment approach provides maximum protection against hair loss from both the inside and the outside. We combine only the most effective and scientifically proven methods to optimally stimulate hair growth. A multi-step treatment model offers a significantly higher likelihood of success compared to a single treatment (e.g., PRP).

Are all forms of hair loss treatable?
California (HQ)

We primarily treat clients with androgenetic alopecia and/or diffuse hair loss. This means that approximately 90% of clients who undergo an initial analysis can also be treated. For all other issues, we are happy to assist with a referral to a dermatologist.

Questions about hair loss in women

What is the quickest way to combat hair loss?
California (HQ)

The "quickest" remedy for hair loss can vary depending on the cause and should be individually tailored to each case. It is therefore always advisable to consult a trichologist first to obtain a proper assessment before starting treatment.

To what extent can home remedies and natural therapies help?
California (HQ)

Home remedies and natural therapies can help with hair loss, but their effectiveness is questionable. Commonly used ones include aloe vera to soothe the scalp, head massages to improve circulation, essential oils such as rosemary oil to promote hair growth, a balanced diet with vitamins and minerals, medicinal herbs such as nettle and coconut milk for nutrients.

How can you distinguish between temporary and permanent hair loss?
California (HQ)

If you lose significantly more hair than usual over the course of several days, this may indicate a serious case of hair loss. Since this condition can be chronic or permanent, it is advisable to seek prompt evaluation by a specialist.

What are the typical symptoms of hair loss in women?
California (HQ)

Typical symptoms and patterns of hair loss in women include:

1. thinning at the crown

2. diffuse hair loss

3. loss of hair volume and density

4. receding hairline

5. possible formation of bald patches

How does hair loss in women differ from that in men?
California (HQ)

Hair loss in men typically manifests as a receding hairline and baldness due to hereditary factors. In women, in addition to hereditary factors, diffuse thinning of the hair can often occur due to various factors such as hormonal changes, stress and malnutrition.

Men often experience a faster progression to baldness, while hair loss in women is slower and usually without bald patches. Overall, hair loss in men and women differs in patterns, causes, progression and treatment options.

Questions about low level laser therapy

What is a low level laser?
California (HQ)

Low-level laser therapy (LLLT) is a cold laser treatment that operates in the nanometer range of approximately 650 nm. It is a completely painless treatment designed to stimulate hair growth. When used correctly, it improves cellular metabolism and thereby optimizes blood flow to the hair follicles. In recent years, low-level laser therapy has proven to be by far the most effective treatment method for both genetic and diffuse hair loss.

How does the low level laser work?
California (HQ)

With LLLT, light pulses are sent to the scalp and follicle channels, which stimulate hair growth in the hairy scalp area. LLLT improves blood flow to the hair follicles and increases activity in the hair cells, which improves the regeneration of the hair roots at cellular level.

Are there any side effects?
California (HQ)

LLLT is a painless and side-effect-free treatment method for hair loss and hair thinning.

Questions about hair analysis

Who is a professional hair analysis suitable for?
California (HQ)

A hair analysis is important for anyone who notices changes in the hair structure or notices excessive hair loss over a longer period of time. The motto here is: "Better to act too early than too late", as hair loss often progresses rapidly.

How much does a hair analysis cost?
California (HQ)

A hair analysis with us is completely non-binding and free of charge.

Which blood values should be examined by a doctor if the test results are unclear?
California (HQ)

Hematogram large (5 pop.)

Ferritin

Biotin

Selenium

Zinc

LH (lutropin)

FSH (follitropin)

TSH basal (thyrotropin)

Estradiol (E2)

Total testosterone

Androstenedione (A2)

DHEAS (dehydroepiandrosterone sulfate)

SHBG (sex hormone binding globulin)

Cortisol (blood sample 8 to 10 am)

Vitamin D (25-OH) (Calcidiol)

How long do I have to wait for the result of the analysis?
California (HQ)

The result is provided immediately after the initial consultation, so that measures can be taken immediately if necessary.

What are the payment terms?
California (HQ)

You can easily pay by credit card or instant bank transfer. Payment in installments is available through our partner.

Questions about payment modalities

How is payment made?
California (HQ)

Payment can be made by invoice, credit card, or debit card. For 0% financing, we work with our partner Heylight. In this case, invoices are issued directly by Heylight.

Is it possible to pay in installments?
California (HQ)

Yes, we also offer installment payment models.

Questions about 0% financing

Who is our partner for the 0% financing solution?
California (HQ)

We work with Heylight, one of Switzerland’s leading factoring companies, which enjoys an excellent reputation among its clients.

Is 0% financing really interest-free for me?
California (HQ)

Yes, 0% financing is completely interest-free. We make it easy for you to pay in installments without having to worry about any additional costs.

In how many installments can I pay with 0% financing?
California (HQ)

You can choose any of the following payment plans: 3, 4, 6, 10, or 12.

Which payment methods are accepted for 0% financing?
California (HQ)

Heylight accepts credit and debit cards (except American Express) and QR code payments.

Can every customer benefit from the solution?
California (HQ)

Heylight will check your creditworthiness before finalizing the financing. If your creditworthiness meets our standards, nothing stands in the way of 0% financing. If your credit check comes back negative, there are, of course, other payment options available.

What are you waiting for?

Schedule your free consultation today and find out what is really behind your hair problem.

Book a free hair analysis

Free hair analysis

Our team welcomes you to one of our modern clinics and looks forward to your visit.